Request
Form
Fifteen days after registration,
the billing cycle will begin and you will
be notified of your monthly charges through
the email you provided during registration.
To cancel the account
and not be charge past the 15-day risk free
trial period, you must complete the account
cancellation form, provide your account
information and submit it to stop your service
and charges.
| If you are
canceling your online
backup account because of one or more of the following
reasons, please contact our support
department. We can help you solve the
problem. |
1) You have problems
with installing the software or
starting the service.
2) You have problems
selecting which files to back up.
3) You need help setting up your
account.
4) The available storage plans do not
match what you need. |
|
